Eligibility:
Items must be returned or exchanged within 15 days of delivery, unused and in their original packaging. Items marked "Final Sale" or "Clearance" are not eligible for returns or exchanges..
RETURN PROCESS
We are delighted to offer return/exchange services for all our products, prioritizing your satisfaction. It's important to note, however, that due to hygiene considerations, we are unable to accept returns or exchanges for items falling within the following categories:
A prepaid return label will be provided for an order return
The original packing slip must be included in the return package.
Please allow 7 business days upon arrival for your refund to be processed.
EXCHANGE PROCESS:
A prepaid return label will be provided for qualifying exchanges.
The original packing slip must be included in the return package.
Shipping fees may apply for exchanges due to incorrect order info.
Please allow 7 business days for your exchange to be processed.
Refund/return/exchange will be initiate post pickup only.
Refunds will be processed within 48-72 hours after clearing the quality check process at our warehouse.